Customer service
Where else will you find a portable building supplier that offers ongoing help, support and advice?
With you all the way
Buying a building from the UK's leading provider of modular and relocatable accommodation is just the beginning of your relationship with us. At Portakabin, we recognise that your accommodation requirements are likely to change over time, so, no matter when you bought your Portakabin building, we offer a comprehensive support service to make sure it continues to meet your needs - well into the future.
Dedicated customer services team
Our specialist customer services team provides ongoing support once your building is delivered. Our skilled advisers will ensure any necessary maintenance work is carried out promptly, and can arrange for your building to be extended, reconfigured or refurbished to meet your changing requirements. We can even relocate your building within its existing site if necessary, or move it to another site if you decide to change location.
Last year Portakabin carried out satisfaction surveys with 2,700 customers, with an average score of 9 out of 10. In addition, since the launch of its innovative warranty package in January 2004, Portakabin have sold over 2,000 buildings and only 0.17% of customers have made a claim against the warranties*
Whenever you have a query or need help with your Portakabin building - our team is just a phone call away.
Call 0845 200 9999 and speak direct to the specialists.
Refurbishment - Relocation - Reconfiguration - Repairs - Routine maintenance - Replacement parts
- Local service provided by our network of centres ensures a fast response when you need us.
- Service operated by fully trained Portakabin personnel for your peace of mind.
- Maintain the quality of your building with genuine Portakabin parts.
- Parts supplied or full installation - choose the level of service you require.
- To make life easier simply pay by credit card.
Call our Customer Services team on 0845 200 9999 or click here to complete an enquiry form
*Based on Portakabin order analysis from January 2004 - April 2007.